Our Company Privacy Policy

Photocast Products Ltd. is part of the Charles H. Corward group which includes Staveley Cast Products Ltd., Conservatory Cast Systems Ltd., Blast Parts Media Ltd. and ProShot Catapults. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • Collection of payment details
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Photocast Products Ltd. collects the following data:

  • Personal identification information (Name, email address, phone number, business or personal address for payment processing and/or delivery)

Collection of payment details

Photocast Products Ltd. does not store any of your payment details on our servers. All payment transactions are done “off site” via trusted PCI DSS (Payment Card Industry Data Security Standard) companies, such as, but not limited to PayPal, Stripe and UK banks.

We send all data of this nature via Secure Socket Layer, using a 256 Bit encryption. No data of this nature is ever passed between our system and an external Payment Gate unencrypted (in plain, readable, text).

How do we collect your data?

You directly provide Photocast Products Ltd. with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

Photocast Products Ltd. may also receive your data indirectly from the following sources:

  • Through contact with any companies within the Group, abiding by GDPR

How will we use your data?

Photocast Products Ltd. collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

If you agree, Photocast Products Ltd. will share your data with our partner companies so that they may offer you their products and services.

  • Staveley Cast Products Ltd.
  • Conservatory Cast Systems Ltd.
  • Blast Parts Media Ltd.
  • ProShot Catapults

When Photocast Products Ltd. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Photocast Products Ltd. securely stores your data at our address below, and also on our web servers. These servers are located in the United Kingdom, within a secure Data Center

Photocast Products Ltd. will keep your Personal identification information for 12 months after last use. Once this time period has expired, we will delete your data automatically via our system. For further details on our data retention periods, please contact us.

Marketing

Photocast Products Ltd. would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Staveley Cast Products Ltd.
  • Conservatory Cast Systems Ltd.
  • Blast Parts Media Ltd.
  • ProShot Catapults

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Photocast Products Ltd. from contacting you for marketing purposes or giving your data to other members of the Photocast Products Ltd. Group.

If you no longer wish to be contacted for marketing purposes, please contact us here.

What are your data protection rights?

Photocast Products Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Photocast Products Ltd. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Photocast Products Ltd. correct any information you believe is inaccurate. You also have the right to request Photocast Products Ltd. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Photocast Products Ltd. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Photocast Products Ltd. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Photocast Products Ltd.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Photocast Products Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our Get In Touch page here, or:

Call us at: +44 (0)151 486 2821

Write to us at:

Photocast Products Limited

78 Venture Point West

Evans Road, Speke

Liverpool

L24 9PB

United Kingdom

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Photocast Products Ltd. uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • [Add any uses Photocast Products Ltd. has for cookies]

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Photocast Products Ltd. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Photocast Products Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Photocast Products Ltd. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • [Add any other types of cookies Photocast Products Ltd. uses]

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Photocast Products Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Photocast Products Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Photocast Products Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us via our Get In Touch page here

Call us: +44 (0)151 486 2821

Or write to us at:

Photocast Products Limited

78 Venture Point West

Evans Road, Speke

Liverpool

L24 9PB

United Kingdom

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Photocast Products Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Web Site: https://ico.org.uk/

Address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Coming Soon – Online Shop & Design Tool

Soon you’ll be able to vist our online shop where you can buy any of our standard products or even create your own bespoke plaque using our Design Tool.

And if you need any help or advice regarding any of our products, we’d be happy to help and we’d love to hear from you. Simply use the Get In Touch page to contact us.